Privacy Policy
1. Introduction
Mareo Steps Pvt Limited ("Sitaara," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with Indian laws.
2. Information We Collect
Personal details such as name, email address, phone number, and demographic data when you register or interact with our platform.
Cookies and tracking technologies for enhancing user experience and targeted marketing.
Transaction details if you purchase any product enablers through our platform.
3. How We Use Your Information
To provide personalized parenting advice and product recommendations.
To improve our services and user experience.
For marketing and retargeting purposes on third-party platforms.
To comply with legal obligations.
4. Data Sharing & Security
Your data is shared only with trusted third-party service providers for analytics, payment processing, and marketing.
We implement security measures to protect your data from unauthorized access.
We do not sell your data to third parties.
5. Your Rights
You can request access, correction, or deletion of your data.
You can opt out of marketing communications at any time.
Terms & Conditions
1. Introduction
These Terms govern the use of Sitaara, operated by Mareo Steps Pvt Limited. By accessing our platform, you agree to these terms.
2. Use of Services
Users must provide accurate information during registration.
The platform offers parenting advice and product enablers; it is not a substitute for professional medical advice.
Unauthorized use of the platform is prohibited.
3. Intellectual Property
All content on Sitaara, including text, images, and logos, is our intellectual property and may not be copied or reproduced without permission.
4. Limitation of Liability
We are not liable for any direct, indirect, or consequential damages resulting from the use of our platform.
5. Governing Law
These Terms are governed by the laws of India.
Cancellation & Refund Policy
1. Subscription Services
Users can cancel their subscription at any time. Refund eligibility depends on the subscription plan.
2. Product Purchases
Refunds are applicable only for defective or incorrect products.
Refund requests must be made within 7 days of delivery.
3. Processing Refunds
Refunds will be processed within 7-10 business days via the original payment method.
Shipping & Delivery Policy
1. Delivery Timelines
Orders are processed within 7 business days and typically delivered within 7-10 business days.
2. Shipping Charges
Shipping charges, if any, will be displayed during checkout.
3. Tracking & Support
Users will receive tracking details via email.
In case of delays, users can contact our support team.
Contact Us
For any queries or concerns, you can reach us at:
Mareo Steps Pvt Limited
#26, Vandana Apartment, IP Extension, Delhi 110092
Email: support@sitaara.com
Phone: +91 9899387544
Privacy Policy
1. Introduction
Mareo Steps Pvt Limited ("Sitaara," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with Indian laws.
2. Information We Collect
Personal details such as name, email address, phone number, and demographic data when you register or interact with our platform.
Cookies and tracking technologies for enhancing user experience and targeted marketing.
Transaction details if you purchase any product enablers through our platform.
3. How We Use Your Information
To provide personalized parenting advice and product recommendations.
To improve our services and user experience.
For marketing and retargeting purposes on third-party platforms.
To comply with legal obligations.
4. Data Sharing & Security
Your data is shared only with trusted third-party service providers for analytics, payment processing, and marketing.
We implement security measures to protect your data from unauthorized access.
We do not sell your data to third parties.
5. Your Rights
You can request access, correction, or deletion of your data.
You can opt out of marketing communications at any time.
Terms & Conditions
1. Introduction
These Terms govern the use of Sitaara, operated by Mareo Steps Pvt Limited. By accessing our platform, you agree to these terms.
2. Use of Services
Users must provide accurate information during registration.
The platform offers parenting advice and product enablers; it is not a substitute for professional medical advice.
Unauthorized use of the platform is prohibited.
3. Intellectual Property
All content on Sitaara, including text, images, and logos, is our intellectual property and may not be copied or reproduced without permission.
4. Limitation of Liability
We are not liable for any direct, indirect, or consequential damages resulting from the use of our platform.
5. Governing Law
These Terms are governed by the laws of India.
Cancellation & Refund Policy
1. Subscription Services
Users can cancel their subscription at any time. Refund eligibility depends on the subscription plan.
2. Product Purchases
Refunds are applicable only for defective or incorrect products.
Refund requests must be made within 7 days of delivery.
3. Processing Refunds
Refunds will be processed within 7-10 business days via the original payment method.
Shipping & Delivery Policy
1. Delivery Timelines
Orders are processed within 2 business days and typically delivered within 7-10 business days.
2. Shipping Charges
Shipping charges, if any, will be displayed during checkout.
3. Tracking & Support
Users will receive tracking details via email.
In case of delays, users can contact our support team.
Contact Us
For any queries or concerns, you can reach us at:
Mareo Steps Pvt Limited
#26, Vandana Apartment, IP Extension, Delhi 110092
Email: support@sitaara.com
Phone: +91 9899387544
Sitaara | Simplifying Parenthood
Sitaara is a parenting ally that aims to build evidence-based programs to help parents support the holistic development of their child, reduce parental anxiety and thus bring back the joy of parenthood.